* PLEASE DO NOT APPLY IF YOU DO NOT HAVE A SPCB BRANCH 2 LICENSE. YOU WILL BE IMMEDIATELY REJECTED.
* If you do not cope with criticism related to job performance, please do not apply.
* If you do not live within 10 miles of Pasadena, do not apply.
* If you do not have a safe off-street location to park take-home vehicle, do not apply.
* Additional compensation available for someone with the right exclusion experience (quality, small business--must demo skills).
This is an opportunity for those with relevant industry experience wanting to make more, learn more, do more and be more in this industry. If you are detail-oriented, have good problem-solving skills, and enjoy helping others, we encourage you to apply for this position. Join our team of dedicated professionals and make a difference in the lives of our customers by providing effective pest control solutions and unmatched service.
POSITION ATTRIBUTES
- Title: Branch 2 & Rodent Technician
- Full-Time, year-round
- Hourly (paid biweekly)
- Below starting salary can be higher for someone with the right experience:
- 1st 3 months paid rate of $20-$24/hr working M-F + 1 Sat / mo. as needed)
- $22-30/hr (after 3rd month, depending on skill/performance)
- M-F + 1 Sat / mo. as needed.
- Paid or paid-for CEC training
- Opportunities for growth (technical and management path if desired)
- Recession- and pandemic-proof work
SKILLS
- Strong drive and motivation to provide excellent customer service
- Ability to effectively use power tools, hand tools, and other equipment used in pest control
- Knowledge of different pests and their habits, as well as effective treatment methods
- Strong, professional communication skills, both verbal and wrriten to interact with customers, report their problems and address their concerns.
JOB DESCRIPTION / RESPONSIBILITIES
- Daily operation of a Branch 2 Pest Control Service Route
- Work M-F, roughly 8 hours, 8-4 or 9-5, with lunch. Please note that work may push past 4 or 5 pm respectively if behind schedule)
- In addition to the above, work 1 additional administrative hour per day, but this may be done from home. Work included in this hour includes but is not limited to: route managing, reporting, sending estimates, etc. If no administrative work is required, you may be asked to work an additional field hour or support supervisor, team or office as needed for that hour.
- Work 1 Saturday (8-4 or 9-5) per month
- Responsibly use a company charge card for fuel and other needed work-related materials
- Prepare and execute Branch 2 pest control services including but not limited to: General Pest and specialty pest inspections, monitoring, pesticide and rodenticide applications along with other control measures
- Prepare for and execute highly detailed Rodent Inspections and Rodent Exclusions as well as exclusions against other wildlife. Rodent Inspections include detailed diagramming, notes and photo reporting with detailed notes for the customer, providing explanations of photos and how each opening/issue will be addressed
- Prepare proposals and estimates for customers
- Communicate, educate and keep safe all customers under your care
- Drive a company vehicle and follow a routed schedule within assigned territory, ensuring punctuality and safe driving
- Maintain your work vehicle by keeping it organized and taking it to be washed weekly
- Serve as a problem solver for your customers to determine an efficient, practical and safe solution
- Time Management. Know what you can and cannot get done for a customer while keeping on schedule
- Complete all required documentation, leveraging your company cell phone and laptop.
- Perform and/or assist with other tasks as needed
QUALIFICATIONS
- 1 year's industry experience (structural residential and rodent exclusion)
- Branch 2 License (current, in good standing)
- Valid driver's license with a completely clean driving record
- Strong driving skills (defensive, alert, safe)
- HS Diploma or GED
- US citizen
- Ability to work independently
- Technological competence (esp. with Apple iPhone and Mac OS)
- Speak, read and write English fluently
- Effective communication skills (verbal and written). Communication between yourself and customers will involve face-to-face, texts, emails, calls and reports.
- Basic math skills (add, subtract, multiply, divide, limited fractions and decimals)
- Consent to and be able to pass a background check
- Willing to sign NDA protecting customer, employee and employer data
- Ability to apply pesticides as according to the label
- Willing to work with pests such as insects, arachnids and rodents
- Willing to work in dirty areas such as crawlspaces where rodent and other pest activity occur
- Be willing to conduct yourself and care for yourself as per the Employee Handbook
PHYSICAL QUALIFICATIONS
- Able to safely use a ladder within the manufacturer's weight capacity
- Able to lift and carry up to 90 lbs
- Able to walk often and perform treatments with 4-gallon backpacks
- Have good equilibrium, balance and hand-eye coordination
- Able to efficiently and safely walk, crawl, crouch, kneel, climb steps, hills and ladders, traverse attics and roofs, balance on beams in spaces such as attics, crawlspaces. Sometimes all of the aforementioned are for extended periods, including ladder work.
- Able to wear and use PPE such as respirators or other masks, crawl-suits, latex or other protective work gloves, eye protection, sometimes for extended periods
- Able to work in varying weather conditions, including hot Summer days within safe limits
- Safely access attics, crawl-spaces, rooftops, etc.
BENEFITS
- Retirement matching is as follows:
100% matching contributions up to 4% of salary. Must stay a minimum of 1 year to keep matched amounts
- Paid Vacation accrued at 2 weeks (10 work days) per year, or 1.2 days per month.- For hourly employees, 1 PTO day is paid out as the equivalent to an 8-hour work day at your hourly rate.- For salaried employees, you simply take PTO at no adjustment to your regular paycheck when you utilize accrued PTO days. You are paid additionally for any PTO days you do not utilize each year, according to your salary rate. If you take days off extraneous to that which you have accrued, your salary will be adjusted per the number of days and/or partial days taken and your salary rate.
- Holidays
- Mandatory holidays are labeled as such because we are closed during them. These mandatory holidays are as follows:* Thanksgiving* Christmas Eve* Christmas* New Years Day- Mandatory holidays are treated as PTO and count against your PTO unless you'd prefer otherwise. If you do prefer otherwise, your pay will be adjusted to reflect these 4 days that you are not working, freeing you to use your PTO elsewhere in the calendar year.- Optional holidays. You may feel welcome to optionally take other holidays off using PTO. You will not, however, earn at a holiday rate for those days.
- Upon working for Pasadena Pest Control Inc. for a minimum of 90 days without taking PSL, you are eligible for up to 3 paid sick days per year in addition to your PTO days. Paid Sick Leave is accrued at a rate of 1 hour per 30 hours worked. California requires 5 days and Los Angeles requires 6 days per year, but not if the employer offers at least that in PTO. Thus, we are offering well above the required minimum. You may carryover your accrued sick days to the following year (capped at 10 days).- PSL may be used to:Recover from physical/mental illness or injuryTo seek medical diagnosis, treatment, or preventative careTo care for a family member who is ill or needs medical diagnosis, treatment, or preventative careSick Leave (unpaid)
- Company vehicle (if take-home approved)
- In-Depth Training (Rodent + GP)
- Employee Discounts
Employees get 50% off treatments for themselvesFumigations not included in this discountTreatments must be conducted by discounted employee and on their own time.PROVISIONS
USE. Use of company vehicle is limited to company business and your direct route to and from work (if you are approved for this). Use of your assigned company vehicle is only authorized within these parameters and auto insurance will NOT cover you if you are in an accident outside of the established service area and path to and from home/work.SECURITY. You are responsible for securing your own vehicle including driving and parking safely, locking the cab, locking your tool and chemical boxes, securing items in bed when not in use. A 3-way dash cam will be installed in your vehicleCARE/MAINTENANCE.You are responsible for ensuring your vehicle is cleaned weekly. This does not mean that you have to clean it or pay for the cleaning. "Clean" is defined here as a basic wash for exterior, interior vacuuming and interior wipe-down. You will be provided a charge card to handle the expense.You are responsible for keeping your truck organized. This is a a daily active effort.
You will be provided blouses / long-sleeve over-shirts, pants, and hats. You are responsible for purchasing:undershirts (navy blue)boots (black/brown)boot socksbelt (black, brown, tan/khaki)
You will be provided on a continual basis all necessary PPE to safely perform the duties of your role including but not necessarily limited to:Eye protectionRespiratory protectionCrawl-suitsGlovesWe do not provide sunscreen or sunglasses, but you definitely need these for this job.
- All Required Work Gear & Equipment
THE CULTURE
We provide the service we'd want in the customer's shoes.
We provide the work environment we'd want in your shoes. And in our shoes. We all work here, so let's take care of each other and actively create the work environment we enjoy and mutually benefit from.
Be the employee you'd want in the employer's shoes and it will be reciprocated!
Core Values:
All of us at Pasadena Pest Control share the commitment to express these values and to hold each other accountable in order to maintain a workplace worth working in.
RESPECT
Respecting the customer is largely the same as respecting the company and team. It means proving yourself consistently punctual and reliable, demonstrating integrity and accountability in all things. Do right by the customer and by our team.
Respect yourself. Provide the service you'd want in your shoes, but don't let the customer or the company take advantage of you. Always work safely. Know or learn how to politely convey that this is happening and how. A huge part of respect means effective communication. We want you to want to work here. Please feel welcome to respectfully communicate with management how things can improve.
SERVICE
The Service We'd Want in Your Shoes. This is the company slogan. It's what should color your work and communication with your customers, your inspections, your reporting, your follow-ups and decisions at all times while on the job. Reliable service grows reliable customers.
WORK ETHIC
We are not afraid of hard work. We work hard when needed. Yet, what we truly value is efficient, quality work. Working intelligently. This means finding ways to make hard work more efficient with less effort and more return. We very much value your feedback on how we can develop and improve systems in every facet of the business and reward you generously for the value you bring to the table! Earn loot and our gratitude for developing, assisting and/or improving systems.
PROFIT
We love making money. Let's get out there and make it! Each way you help identify new profitable avenues not only helps you become more profitable, but you'll earn loot on top of it! The combination of these values provides a sustainable path toward a growing customer base that considers our level of service invaluable
BALANCE
We do our best to do right by the customer within the parameters of our policies and what is practical. We do not bend ourselves to the point of breaking for anyone and strive for balance in all aspects. We do work that makes us proud and provides value to our customers, yet we must look out for ourselves, know our limits and know when someone is asking too much of us. Work life can be demanding and often only you can know when you start to lose balance. We hope you feel comfortable enough to inform us of your needs should you start to lose footing. Let us know how we can help keep you centered.
VALUES & REWARDS
We care as much about our team members as we do our customers. We show it in as many ways as possible. Below are some of them.
- Earn superior gear to help you make short work of big jobs simply by doing good work, providing value, and demonstrating our core values!
- Learn to perform quality, lasting work
- Tight Service Area. No driving out to the boonies!
- Fair compensation for your time and effort
- No shortage of opportunities to further your education
- Automated work flows and sales (e.g. Service Agreements, add-on services that often sell themselves)
- Earn loot for tasks such as organizing vehicle
- No cold calling or door-to-door sales
- We won’t ask you to do things you aren’t prepared to do
- We won’t ask you to be dishonest
- We won’t ask you to things that are unsafe
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Fuel card
- Opportunities for advancement
- Paid time off
- Paid training
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
Application Question(s):
- Do you reside within 10 miles of Pasadena? (This is a must. If you do not, stop now--you do not qualify). It doesn't matter if you are willing to commute.
- Do you have strong professional communication skills (verbal and written)?
- Do you have a safe off-street location to park your work truck at home?
- Are you tech savvy and able to navigate iOS and MacOS? This is important because you will be working with Apple products and a handful of applications to do your job.
Experience:
- Branch 2 Pest Control: 1 year (Required)
