Billing Follow‑Up Representative
Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarterslocatedin Philadelphia, PA. We are a multi-billion-dollar company with a purpose to break barriers to well-being for the benefit of consumers, patients, care givers, and customers across the globe. We do this through innovations in our Professional Hygiene, Consumer
Goods, andHealth & Medical business units that provide hygiene and health solutions to over a billionpeople every dayworldwide.
Working at Essity is more than acareer,it is where you will play your part in a better future,to improvewell-being for people and have opportunities to drive positive change for society and the environment. As an employee at Essity, you will belong to a team where you feel valued, are safe, supported to grow and challenged to generate business results in a friendly and open atmosphere.
About the Role
As a Billing Follow‑Up Representative, you will play a vital role in ensuring accurate reimbursement, maintaining healthy accounts receivable, and supporting the financial strength of our organization. This position is ideal for someone who is detail‑oriented, proactive, and motivated by problem‑solving within the medical billing cycle.
In this role, you will manage outstanding medical claims, conduct timely follow‑up with payers, resolve denials, and collaborate closely with internal teams to drive billing accuracy and efficiency. You will contribute directly to improving clean claim rates, reducing reimbursement delays, and supporting overall revenue cycle excellence.
The ideal candidate should/could live in Tulsa, OK.
We’relooking for people who embody our values,aren’tafraid to challenge, innovate, experiment, and move at a fast pace.We’realways looking for ways to improve our products and ourselves. If this is you,we’dlove to talk.
What You Will Do
- Monitor and manage outstanding accounts receivable to ensure timely follow‑up on unpaid or underpaid claims.
- Contact insurance companies and third‑party payers to obtain claim status and information needed for resolution.
- Investigate, correct, and resolve denials or rejections by preparing and submitting corrected claims or appeals.
- Document all follow‑up activity accurately within the billing system.
- Identify patterns in denials or processing delays and escalate issues to leadership.
- Partner with billing, coding, and reimbursement teams to ensure compliance with payer requirements.
- Support clean‑claim initiatives and contribute to continuous process improvements.
- Maintain adherence to HIPAA guidelines and internal policies.
Who You Are
- You have a high school diploma or equivalent; additional healthcare or billing education is a plus.
- You bring experience in medical billing, claims follow‑up, or healthcare accounts receivable (preferred).
- You understand insurance plans, reimbursement processes, and claim forms (UB‑04/HCFA‑1500).
- You communicate clearly and professionally with both payers and internal stakeholders.
- You excel in organization, attention to detail, and managing multiple priorities.
- You are comfortable navigating billing systems, EMR/EHR platforms, and Microsoft Office tools.
- You thrive in a fast‑paced environment and enjoy solving problems with a proactive mindset.
At Essity, we believe every career is as unique as the individual andempoweremployees to reach their full potential in a winning culture motivated by a powerful purpose.
Compensation and Benefits:
Competitiveannual salary +annual incentive bonus+ benefits
Pay offered may vary depending on multiple individualizedfactorssuch asknowledge, skills, and experience.
Along with competitive payyouwill beeligible for the following benefits:
Additional Information
The Company is committed to equalemployment opportunity and providingreasonable accommodations to qualifiedcandidates and employees pursuant toapplicable law. We value and encouragediversity and solicit applications from allqualified applicants without regard to race,color, gender, sex, age, religion, creed,national origin, ancestry, citizenship, maritalstatus, sexual orientation, physical or mentaldisability, medical condition, military andveteran status, gender identity or expression,genetic information, or any othercharacteristic protected by federal, state, orlocal law.
If you require reasonableaccommodation as part of the applicationprocessplease contactEssityHRNorthAmerica@essity.com
Together, we are improving lives, every day
Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.
Job Requisition ID:
Essity261236
