UK Implementation Manager

Elis UK Limited • Full-time • GB • £45k - £55k / year • 1d ago

About a career with Elis

As UK Implementation Manager, you will be responsible for the successful planning, coordination, and execution of new national contracts across multiple customer sites. You’ll play a pivotal role in ensuring seamless transitions from sales to mobilisation to service, working closely with cross-functional teams, clients, and operational sites to deliver high-quality mobilisation projects on time and within budget.

Your Mission at Elis

From the point of sale – take over and lead end-to-end mobilisation of new and renewal national contracts, ensuring all operational, logistical, and service elements are in place prior to go-live.
Develop and manage detailed mobilisation plans, including timelines, resource allocation, risk mitigation, and stakeholder communications.
Act as the main point of contact for internal and external stakeholders during mobilisation phases.
Conduct site visits and audits to assess readiness and identify bespoke customer requirements. Coordinate with production, logistics, customer service, sales and HR teams to ensure a joined-up approach to mobilisation.
Ensure all health & safety, compliance, and service level agreements are understood and embedded across sites.
Track and report mobilisation progress to senior management, highlighting risks, challenges, and key milestones.
Oversee the training and onboarding of staff involved in new contracts at plant level to ensure they understand service expectations and operational standards.
Continuously improve mobilisation processes and contribute to standardisation across the business.

What will make you stand out?

Proven experience in contract mobilisation, project management, or operational rollouts—ideally within the workwear, laundry, or facilities management sectors.
Strong project management skills, including the ability to juggle multiple projects and meet tight deadlines.
Excellent stakeholder engagement and communication skills. Strong problem-solving ability and attention to detail.
Ability to work independently, travel nationwide, and adapt to varied customer environments.
Understanding of service delivery, logistics, supply chain and operational KPIs in a multi-site setting.
Able to manage and coordinate multiple teams to achieve a common goal Full UK driving licence.