Director of Technical Education

Pest Control Partnership • Full-time • Remote (United Kingdom) • 1w ago

Director of Technical Education

Responsible for the development, accreditation and delivery of the technical training programmes across the PCP Group, exceeding the highest standards of competence and professionalism within the industry through innovative and interactive learning methods.

About Pest Control Partnership

Our Purpose at Pest Control Partnership is to care for the wellbeing of the communities we serve by managing pest risks in the most environmentally responsible way. We put people at the centre of everything we do and we embrace innovation & technology to deliver outstanding customer service.

We have chosen the following four differentiators: People, Environment, Service and Technology. In addition, our focus on Organic Growth, Acquisitions and on creating a cohesive and scalable group Platform are enablers that help us achieve our ambitions.

In this way, our vision is to build a purpose-driven leading international pest control platform with over €300m in revenues and 3,000 talented colleagues by Dec 2028.

We deliver general pest control services (rodents, cockroaches, flies and flying insects, ants, crawling insects, pest proofing) as well as specialist pest control services (bed bugs, bird proofing, termites, vector management, wildlife, reptile, fumigation, fogging, gassing, bacterial & viral sanitation) and extreme cleaning services.

Our core operational model is delivered via Field Service (man-in-van) for both recurring planned maintenance and non-recurring job work.

Pest Control Partnership is founded by World-class leaders and backed by The Partners Group, a leading global investment group.

Role Overview

Reporting to the Chief Technical Officer, the Director of Technical Education is responsible for the development, accreditation and delivery of the technical training programmes delivered to the frontline across the PCP Group, exceeding the highest standards of competence and professionalism within the industry through innovative and interactive learning methods. Although this is a home based role, it is estimated that 40% of the time will be on the road with frontline colleagues, academic institutions, customers and trade associations.

Responsibilities:

• Content Development & Writing: Design, develop, and write a comprehensive technical training programme and materials covering all aspects of frontline pest control, including new techniques, products, regulations, and safety protocols.

• Accreditation: Secure external accreditation for all relevant training courses, ensuring our programs meet national and international industry standards and regulatory requirements.

• Programme Administration: Oversee the efficient administration of the technical training program, including scheduling, record-keeping, resource management, field trainer certification and budget control.

• Competence Assurance: Implement robust assessment methodologies to evaluate and ensure the ongoing technical competence of our field staff. This includes developing and maintaining a framework for skills assessment and continuous professional development.

• Training Delivery: Conduct engaging and effective technical training courses for various business units across the UK and EU, utilising a variety of delivery methods (e.g., in-person, online, blended learning).

• Stakeholder Collaboration: Work closely with operational managers, HR, and other stakeholders to identify training needs and ensure alignment of training programs with business objectives. Work with the Head of L&D to ensure all content is published on to the L&D Platform with suitable branding

• Continuous Improvement: Stay abreast of industry best practices, emerging technologies, and regulatory changes within the pest control sector to continuously update and improve training content and delivery methods

Requirements:

We're looking for a highly skilled and dedicated Director of Technical Education to drive the development and delivery of our technical training programs. To succeed in this role, you'll need:

• Extensive Experience in Technical Training: You should have a proven track record in the design, development, and delivery of technical training, ideally within the pest control sector. This includes hands-on experience creating impactful learning content.

• Accreditation Expertise: Demonstrable experience in successfully securing external accreditation for training programs is crucial. You'll ensure our courses meet rigorous industry standards and accreditations are gained from strategic alliances

• Deep Industry Knowledge: A strong understanding of pest control methods, regulations, and safety standards across both the UK and EU is essential along with 10+ years in the field of pest management

• Exceptional Communication & Delivery: We need someone with outstanding written and verbal communication skills. You'll be adept at translating complex technical information into clear, engaging training materials and delivering impactful presentations to diverse audiences.

• Strong Organisational & Project Management Skills: You'll be responsible for the efficient administration of the training program, including scheduling, record keeping, and resource management, so strong organisational abilities are key.

• Relevant Qualifications: A higher-level qualification in pest control, such as the RSPH Level 3 Award in Pest Management

• Travel Readiness: You'll need to be willing to travel across the UK and EU as required to conduct training sessions and technical sign-offs

Personal Competencies:

• Highly self-motivated and hands-on. Able and willing to roll up their sleeves to get the job done in a high-growth start-up environment.

• Highly self-aware, recognises own strengths and weaknesses and is committed to personal development.

• Exceptional communicator able to establish rapport, build relationships and engage with people across all levels of the business.

• Creative, dynamic and highly commercial mindset

• Must be fluent in English with a secondary European language desirable